Privacy Policy

Effective Date: October 18, 2024

Welcome to Paragon Roofing. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://paragonroofingusa.com or engage with us through other channels.

If you do not agree with the terms of this Privacy Policy, please do not use our services or provide any personal information.

 1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This includes:

A. Personal Information:

– Name
– Phone number
– Email address
– Mailing address
– Project-related information (such as property details)
– Insurance claim details (if applicable)
– Payment and billing information

B. Non-Personal Information:

– IP address
– Browser type and version
– Device information
– Pages visited on our website
– Date and time of visit
– Referring website or link

We collect this information through forms on our website, phone conversations, emails, and direct interaction during projects.

2. How We Use Your Information

Paragon Roofing uses the information collected for the following purposes:

To provide roofing and related services: 

– Schedule inspections, create estimates, manage projects, and facilitate repairs.

To process payments and invoices: 
– Manage billing and payment for services provided.

To communicate with you:
– Send updates, respond to inquiries, provide project information, and offer customer support.

Marketing purposes:
– Send newsletters, promotional offers, and special deals (you can opt-out at any time).

Improve our website and services:
– Analyze site performance, customer behavior, and feedback.

Legal compliance:
– Fulfill our legal obligations, including fraud prevention and regulatory compliance.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Third-party service providers:

– Contractors, material suppliers, and other vendors essential for completing your project.

Business partners:
– To deliver co-branded services or marketing offers.

Insurance companies and adjusters:
– For claims and project coordination.

Law enforcement or government entities:
– If required by law or to protect our rights and property.

Payment processors:
– For secure processing of credit card transactions.

All third parties are required to maintain the confidentiality and security of your information and use it only for the purposes we specify.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encrypted data storage, firewalls, and secure access protocols. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choice

Access and Correction: 

– You may request access to the personal information we hold about you and correct any inaccuracies.

Data Deletion:
– You can request that we delete your personal information, subject to legal obligations.

Marketing Preferences:
– You may opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.

Do Not Track Signals:
– Our website does not respond to browser “Do Not Track” signals.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us analyze traffic, personalize content, and provide relevant advertisements. By using our website, you consent to our use of cookies as outlined below: 

Essential Cookies:
– Necessary for the functioning of the site. 

Analytics Cookies:
– Help us understand how visitors interact with our site.

Marketing Cookies:
– Deliver relevant advertising content based on your interests.

You can modify your browser settings to decline cookies, but this may affect the functionality of our site.

7. Third-Party Links

Our website may contain links to other websites or services that are not operated by Paragon Roofing. We are not responsible for the privacy practices or the content of these third-party websites. Please review their privacy policies independently.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete the information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. After this period, your data will be securely deleted or anonymized.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make updates, the “Effective Date” at the top will be revised. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Paragon Roofing
1201 4th Ave S. Suite #109
Nashville, TN 37210
Phone: (615) 307-7663
Email: info@paragonroofingusa.com

This Privacy Policy outlines how Paragon Roofing protects and uses your information in compliance with applicable privacy laws. Your use of our services constitutes your acceptance of this policy. Thank you for trusting us with your information.