Paragon Roofing Code of Ethics

At Paragon Roofing, our commitment to Excellence, Perseverance, Integrity, and Quality (EPIQ) underpins everything we do. This Code of Ethics sets forth the principles and standards that guide our business conduct and define our commitment to all stakeholders, including employees, customers, and the community we serve.

Our Core Values:

1. Excellence: We are dedicated to delivering top-quality service and results in every project, embodying 'A Model of Excellence'.
2. Perseverance: We face challenges head-on, relentlessly pursuing effective solutions to achieve the best outcomes.
3. Integrity: Our business is conducted with the highest ethical standards, ensuring honesty and trust in all our interactions.
4. Quality: We uphold the highest standards in our work, ensuring every job meets our stringent criteria and customer expectations.

Employee Conduct:

• All employees are expected to treat customers, colleagues, and the community with respect and kindness, following the Golden Rule.
• Any conflicts among employees should be addressed with direct supervisors, fostering a culture of open communication and positive company culture.

Client Relations: Ensuring a White Glove Experience

• We pledge a 'White Glove Experience' to our clients, guaranteeing superior quality and exceptional service from start to finish.
• Client information is safeguarded with utmost confidentiality and respect.
• We do not associate with any clients that do not align with this Code of Ethics.

Compliance and Legal Standards: Adhering to Laws and Safety

• Strict adherence to all state, local laws, building codes, and safety requirements is non-negotiable.
• Employees are encouraged to engage in continuous personal and professional growth across all life domains and adhere to industry standards and best practices.

Community and Environmental Responsibility: Our Commitment

• Our partnership with the 804 Foundation exemplifies our commitment to community involvement and giving back.
• Employees are ambassadors of our community commitment, expected to reflect excellence in all interactions.

Reporting and Accountability: Transparency in Our Operations

• An open-door policy is in place for reporting unethical behavior or violations of this Code, ensuring transparency and accountability.
• Violations may result in disciplinary actions, including termination, depending on the severity and nature of the offense.

Diversity and Inclusion: Building a Respectful Workplace

• Paragon Roofing is an equal opportunity employer, committed to fostering a diverse, equitable, and inclusive environment.
• Continuous education on diversity and inclusion is part of our commitment to ensuring a respectful workplace for all.

Conflict Resolution: Ethical Standards and Fairness

• Any disputes or conflicts should be promptly reported to direct supervisors for investigation and resolution, ensuring ethical standards are maintained.

This Code of Ethics is a testament to our unwavering dedication to maintaining the highest standards of conduct in all aspects of our business. By adhering to these principles, we uphold our reputation as a model of excellence in the roofing industry and reinforce our commitment to our valued employees, clients, and community.